FOOD & BEVERAGE DIRECTOR - POSITION DESCRIPTION

Position/Title:  Food & Beverage Director of Durango Mountain Resort

Responsibilities and Duties:
•  Direct and manage all aspects of food service operations at Durango Mountain Resort (DMR), including multiple restaurants, cafeterias, barbecues, banquet/event venues in all seasons as follows:

•  Supervise the food service team in the development of strategic planning, budgeting, revenue, labor and expense initiatives for all venues that will provide consistent growth and profitability through resort build-out.
•  Position venue offerings, menus and service standards that will differentiate each venue, maximize revenue, promote excellent guest service, and ensure high quality consistent product delivery.
•  Develop targeted sales and marketing programs , cross-selling/upselling programs and frequency programs aimed at minimizing visitor volumes and yields to maximize profitability.
•  Create a sophisticated yield management program and culture that maximizes profitability and margin.
•  Implement total quality management practices and utilize industry benchmark/service standards to drive quality, consistency, cleanliness, and fun, creative and inviting venue atmospheres.
•  Recruit, hire, orient, train, and mentor the performance of all chefs, food service managers, and supervisors and assist the managers in the recruiting, hiring and managing of their front line staff.
•  Create and implement ongoing training, financial management, and service skill development programs for all food service venues.
•  Coordinate effective planning in all units for staffing/scheduling menu planning, procedures and specifications.  Develop menus/recipe cards, plating and presentation standard, use records and monthly cost of goods tracking.
•  Develop cost controls and consistent monitoring of budgets to meet income per skier visit, cost of sales percentages, payroll percentages and fixed cost budgets.  Perform weekly analysis versus criteria and take immediate steps to correct variances so performance of all unit meets or exceed budgets.
•  Coordinate on-site events including weddings, family reunions, group/corporate events, and company events including marketing events, selling/closing events, preparing banquet event orders, executing those orders and meeting event standards.
•  Work with counterparts in other resort departments at DMR on issues and opportunities affecting the resort.
•  Other assignments and tasks as mutually agreed upon.

Qualifications:
•  Degree in business, hospitality, food service, and/or resort management.
•  Minimum seven to ten years experience in food service management (preferably in complex resort environments).
•  Strong culinary background, including concept and menu development skills.
•  Excellent written and oral communication skills.
•  Results oriented project and people management skills.

To Apply:
•  Salary DOE
•  Excellent benefits
•  Great resort perks and privileges
•  Send or fax resume to:  Human Resources, #1 Skier Place, Durango, CO  81301 -
Fax - (970) 385-2119.  EOE

Resort Overview:

DMR is a year-round alpine resort located just 25 miles north of Durango, Colorado in the majestic San Juan Mountains.  DMR owns approximately 600 acres of private land and utilizes an additional 2,500 acres of U.S. Forest Service land via a long-term recreational permit that runs through 2040.  The resort and surrounding lands are situated just off of US Highway 550, the San Juan Scenic Skyway, which is consistently recognized as one of the most scenic highways in America.

DMR, which includes the existing Purgatory Ski Area, has approximately 400 existing residential units (1,942 pillows) and 40,000 square feet of existing commercial space. The resort attracts approximately 280,000 annual winter visitors and 100,000 annual summer visitors.   In the fall of 2002, DMR received approval of a development agreement, which provides a 25-year term vested right to develop an additional 1,649 residential units and 410,000 square feet of commercial space on the 600 acres of private land adjoining the existing resort amenities.  These development rights, coupled with the resort’s current application to upgrade lifts and expand terrain within its existing permit boundary and its prime location as the closest major Colorado resort destination to the growing population centers of Arizona, New Mexico and Texas, provide the opportunity for significant growth and expansion at the resort.

DMR has been ranked in the top 30 of all US ski resorts by ski-industry publications and is consistently awarded the #1 resort for winter weather.  The ski mountain is accessed by 11 lifts and offers over 1,200 acres of skiable terrain and over 75 trails.  Of the resort’s 280,000 skier visits each year, one third are locals, one third are regional visitors and one-third are more distant destination travelers. The regional visitors come primarily from southwestern Colorado, Arizona and New Mexico.  The destination visitors come predominately from Texas, Arizona, Oklahoma, Florida, and Southern California.

Recently, Durango Mountain Resort was named a top 20 ski resort by Condé Nast, one of the seven Best Places to Ski with Your Kids by Ski Magazine one on the Best Places to Ski, Live, Invest and Retire by Ski Magazine.  Last month, DMR’s Mountain Master Plan was approved by the US Forest Service permitting the development of significant new terrain, lifts, snowmaking, and on-mountain facilities. And next month, DMR will open the first phase of its $100M brand new base village featuring the new Purgatory Lodge, village plaza, Durango Mountain Club, and some of the most outstanding slope-side amenities at any ski resort in North America.

Job Description

Position Title: Public Space Supervisor
Reports To: Housekeeping Manager
Date Published: May 2010
Department: 356-Hotel and Hospitality

General Purpose:

Service and maintain all hotel common areas to ensure cleanliness and neatness of the hotel. Maintain clean, safe and functional public facilities throughout Purgatory Village including, but not limited to: Village Center Building and Kendall Mountain Building public facilities.

Essential Duties/Responsibilities:

Oversee all public space employees.

Responsible for maintaining all public spaces to DMR company standards.

Clean public restrooms and spa facilities.

Monitor, maintain and stock restrooms with toilet paper, paper towels, soap, and sanitary products throughout the day.

Remove all trash and sanitary products from restrooms, hallways and spa facilities and properly dispose of waste.

Mop all floors in public foyers, restrooms, hallways and stairwells. Wax, buff, and scrub common floors as required.

Clean windows in all public areas.

Report all maintenance and repair problems to the Manager immediately.

Dust common areas, vending machines, ledges, railings, and furniture.

Report all potential safety hazards to the Manager immediately.

This is a non-skiing position.

Other Responsibilities:

Other duties as assigned.

POSITION TITLE: Retail Manager
REPORTS TO: VP of Village Services
DATE PUBLISHED: revised – July 2010
DEPARTMENT: 735 - Purgatory Sports

GENERAL PURPOSE:

Maintain a working knowledge of all Retail operations. Supervise store supervisors and. Responsible for inventory control of all retail locations. Understand and manage all aspects of Retail Star point-of-sale system. Assist with management of day-to-day operations ensuring quality service and product for DMR guests. Enforce company policies and procedures.

ESSENTIAL DUTIES/RESPONSIBILITIES:

Run the day-to-day operations of all retail locations.

Attend retail buying shows and write purchase orders.

Review all locations’ daily business reports and check for accuracy before it is turned into the revenue department.

Serve as liaison with the revenue department to ensure personnel are fully trained in all closing and reporting functions.

Directly supervise individual store supervisors to maintain a team relationship.

Assist in interviewing, hiring, training, scheduling, performance appraisals, promotions/transfers, disciplinary discussions and termination of employees at all retail locations.

Assist with administrative functions for all stores including payroll.

Assist in planning of store operations, including merchandising,staffing and procedures.

Perform inspections of stores to ensure quality control and standardization.

OTHER RESPONSIBILITIES:

Maintain working inventory levels by moving product between locations to ensure product sell through.

Responsible for receiving and vouchering merchandise into POS system.

Serve as liaison with accounting department to ensure accurate flow of information between retail and accounting, including end of month reporting.

Handle cash, credit cards and merchandise for all stores.

Enforce company appearance policies.

Other duties as assigned.

JOB QUALIFICATIONS:

Knowledge, Skills & Abilities: Solid interpersonal communications skills and specific knowledge of industry business, computers and point-of-sale procedures required. Solid management, guest relations, and supervisory skills required.

Alertness, precision, ingenuity, problem solving, analytic ability, spatial perception, persuasiveness, auditory, tactile and visual discrimination, memory, creativity, concentration, judgement, aesthetic sense, reasoning, imagination, initiative, patience, strong oral and written communication skills are necessary abilities.

Education or Formal Training: High School diploma or GED preferred. Related business and/or retail sales training preferred.

Experience: Retail management experience required.

MATERIAL AND EQUIPMENT DIRECTLY USED:

Point-of-sale cash register system, computer, simple office equipment, store displays and small hand tools.

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:

Some travel is required.

80% of the workday is spent indoors in a normal retail environment and 20% of the work day is spent sitting. Constantly handling, fingering, and feeling objects and engaging in normal conversation. Occasionally stooping, balancing, kneeling, lifting and carrying objects up to 50 pounds. Constantly using field of vision, depth perception, and near and far acuity.

Occasional fumes, odors, dust and gasses are present in the work environment. Occasional exposure to mechanical, electrical, radiant energy, toxic and caustic chemicals, and high exposed worksite hazards.