The following appearance standards have been established so that each employee represents Durango Mountain Resort appropriately. If appearance is not maintained to these standards, it may be reflected in performance appraisals and/or could affect continued employment. Each department may have additional, more conservative standards.
Uniforms:
Certain positions require a uniform. Employees are issued the necessary uniform and must wear it when working (uniforms must not be worn when not working). Uniform shirts must be worn tucked in and uniform jackets must be zipped and/or snapped to at least chest level. Employees are responsible for ensuring that the uniform is clean, neat and in good repair. If an employee’s uniform becomes damaged it should be exchanged at the Employee Service Center in Human Resources. Upon separation, uniforms must be returned. If the uniform is not returned within 3 days after job end and replacement cost is not collected from final check, it is reported to the local authorities as theft.
Nametags:
Nametags are a required uniform component for all employees during regular business hours. While working, employees must wear a current nametag with their given name on it. A nickname is acceptable if approved by department management. Employees should report to Human Resources immediately for a replacement, if their nametag is damaged or dirty. Employees must not wear a nametag that has been altered in any way (stickers, artwork, etc).
Headwear:
A headwear item is issued and must be worn in the appropriate manner (bill forward). Employees may choose to wear issued headwear, or to not wear any. Employees may wear protective headwear when skiing/snowboarding, provided that its appearance has been approved by their supervisor.
Street Clothing:
-
All employees are expected to be groomed and attired in a neat and clean manner that is appropriate for their job.
-
Clothing must be clean, wrinkle-free and in good repair.
-
Military fatigue-type clothing, fad clothing or clothing with a message that may be viewed as offensive must not be worn.
-
Ornate clothing and/or accessories including, but not limited to, spike belts, spiked bracelets and wallet chains are not permitted.
-
Midrifits (belly) should be covered at all times. Pants and snow pants must be worn appropriately around the waist so as not to expose areas below the natural waist.
-
Promotional clothing must represent Durango Mountain Resort or an active sponsor of a Durango Mountain Resort event (can only be worn in conjunction with a special event). Durango Mountain Resort may designate certain colors or types of clothing to be worn. This designation may vary from season to season and from year to year.
Jewelry:
-
Earlobe stretching is not permitted, holes from stretching may not exceed 5mm.
-
Small, discreet nose studs are allowed on women as long as the size does not exceed 3mm. No other visible body piercing, other than earrings are allowed.
-
Tongue piercing is allowed—not to exceed a 5mm gauge stud. Must be able to communicate clearly and must not “play” with tongue stud as to distract co-workers or guests. Tongue splicing is not permitted.
-
Visible dumbbell/bar piercings (e.g. eyebrows, upper ear, lips, etc.) are not permitted and must be removed. No band aids are permitted to cover up piercings.
-
Rings, necklaces, bracelets, and earrings are permitted, but must not be worn while performing work where they might present a hazard to the employee.
Men may not wear more than two earrings, one in each ear. Earrings must be either studs or hoops no bigger than a dime.
Body Decoration:
Tattoos must be covered by clothing when possible. If visible, tattoos must not be offensive in nature.
Hair:
-
Hair must be neatly cut, clean and well-maintained. Standards of cleanliness and maintenance are left to the discretion of the management team.
-
Hair below shoulders might need some restraint to avoid getting in the way while working.
-
Fad hair styles including, but not limited to, unnatural coloring of hair, Mohawks, or unconventional cuts are not permitted. Prohibited hair styles cannot simply be covered with clothing, hat scarves, or other headgear.
-
Men with hair that extends to the shoulder and below must pull it back while on duty.
Facial Hair:
-
Neatly trimmed mustaches of a conservative nature are acceptable.
-
A beard or mustache must be well established at the time of hire or the beginning of the operating season (summer and/or winter).
-
Face must be clean shaven if you choose not to wear facial hair.
-
Traditional and classic beards, soul patches, and goatees must be neatly groomed and a consistent length. Beards or facial hair that cause a health or safety issue may be restricted for your job.
-
Outrageous facial hair is not permitted including but not limited to braiding and/or ponytails.
-
Traditional/classic sideburns (no lambchops) must be kept trimmed, neat and clean.
Personal Hygiene:
Employees must maintain appropriate personal hygiene habits to ensure clean and inoffensive hair, hands, face, body odor, breath and teeth.
Smoking, Chewing Tobacco, Chewing Gum:
Employees must not smoke or chew tobacco while on the job (or in uniform) in the presence of guests. Employees may chew gum in a discreet manner when not in contact with guests. Employees may not smoke in company vehicles or buildings. Smoking is allowed in designated outside areas only. Designated areas must be discreet and out of public view and cigarette butts disposed of properly.
