Ticket Reservationist

Position Title:    Cashier/Reservationist
Reports To:        Supervisor on Duty    
Department:          430—Ticket Operations

General  Purpose:

Sell lift tickets, ski and ride school products, rental products and other miscellaneous products offered via REZ and or Ticket Express Point of Sale System to Durango Mountain Resort guests.


•    Sell predefined products to guests at the correct price
•    Be adequately knowledgeable about Purgatory Ski Area and DMR insuring correct information is given to guests concerning Lifts, Ski School, Rentals, Food and Beverage, Transportation, Lodging, etc.
•    Balance cash drawer to the penny at the end of every selling day; ensure all adjustments, voids, refunds, comps and discounts are recorded properly
•    Stay informed and current with respect to company policies, procedures and programs
•    Other duties as assigned.

    Required Knowledge, Skills & Abilities:  
•    Excellent guest service/customer service skills
•    Good math skills – must balance products sold to monies received
•    General computer skills
•    Ability to work under pressure during peak volume periods
•    Ability to work within a team 
•    Strong attention to detail

    Education or Formal Training:  High School diploma or GED 

    Experience:  Previous experience handling customer requests and or complaints preferred, working as a cashier or bank teller desired

Material and Equipment Directly Used:  Simple office equipment, computers, printers, automated ticketing system.

Working Environment/Physical Activities:

100% of the workday is spent in a normal office environment.  Constantly handling, and feeling objects.  Constantly using near acuity and color vision, and engaging in normal conversation.



Are you ready for another awesome winter season at Durango Mountain Resort!?!

Winter at Purgatory!


We are!

With such an incredible summer behind us, now we're all kicking into high gear to get the mountain ready for Mother Nature. We will be opening for the 2014/2015 winter season the day after Thanksgiving. Until then, you can still come up to the resort to enjoy the changing seasons, as we still have lodging available and the Village Market & Deli and Real Estate Showroom will also be open. Call 800.525.0892 to make your reservations.

See you soon & THINK (lots of) SNOW!